Delivery Policy


Kitkart is only a platform to connect the seller/distributer/dealer and the buyer. Any request for cancellations of orders once duly placed on the site, shall not be entertained.In using the Kitkart shopping service, the user is deemed to have accepted the terms and conditions listed below. If the delivery is not executed during first attempt due to incorrect or insufficient address, recipient not at home, address found locked or refusal to accept, the customer shall still be charged for the order. No refunds would be entertained for such items. Please note that cancellations have to be made within 1 hour after placing an order. For cancelling your order, you will have to get in touch with our customer support executive via phone and giving the reference of your order number. In case we receive a cancellation notice and till that time the order has already been processed by shop, the order cannot be cancelled. kitkart has complete right to decide whether an order has been processed or not. The customer agrees not to dispute the decision made by Vente and accept Vente decision regarding the cancellation.

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